Promotions extending or enhancing the terms of the limited manufacturer’s warranty are country specific and cannot be claimed in countries other than the promoting country. when the product was originally sold to an end user). To make a claim under this warranty, end users must produce the original proof of purchase (i.e. In that regard, when making a purchase please do check that the device is a European model. When you buy a non-European device, it is not covered under our European Warranty Policy. Please note that this is a voluntary manufacturer’s warranty and provides rights in addition to, and does not affect statutory rights of end users. The period of the warranty and the warranty service provided will be those of the country in Europe where the warranty claim is made. To obtain assistance under the warranty, please contact Samsung using the details in the Contact Us sectionĬonsumers who are using a product in a country in the European Economic Area and Switzerland (“Europe”) which was first purchased in another country in Europe can obtain warranty services. where a defect is caused by misuse or unauthorised repair of the product) which must be checked before requesting service under the warranty. The warranty card and warranty information included with the product will state specific exclusions to the warranty (e.g. The warranty may not apply to consumable items included with or in the product, which may have a reduced or no warranty period. The warranty covers defects in materials and workmanship. To obtain warranty service, the original proof of purchase will be required and the serial number affixed to the product must be complete and undamaged. Dead pixel policy specifically about 1 dead/stuck pixel: at Samsung discretion depending on the type and location of the dead pixel. The warranty start from the date of purchase even if the item is not yet shipped. The warranty periods apply from the first date of purchase of the product. The Odysses G9 model has 36 month warranty. ![]() ![]() If there are differences between the warranty card and information included with the product and the information shown above, the warranty card and information included with the product shall apply. The warranty periods and warranty services referred to above are intended as a guide only and variations may occur. The information included with the product may provide a specific website address for the warranty information, in which case the warranty for the product is as stated at that website address. The warranty card and warranty information included with the product provides details of the warranty for the product and the associated terms and conditions.
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